Service Center

At Sawalink, we believe support doesn’t end after a purchase. Whether you need help with a new phone, a Starlink installation, or a quick accessory fix, we’re here for you — online and in person.

💡 What We Do
We offer reliable support and repairs for:

Phones and tablets (screen repairs, battery replacements, software issues, etc.)

Starlink device setup and troubleshooting

Tech accessory replacements (chargers, headphones, etc.)

Warranty assessments and product inspections

General device diagnostics and customer support

🛠 Our Process
Walk In or Contact Us
You can bring your device directly to our service center or reach out first for guidance.

Diagnosis
We’ll assess the issue and let you know what needs to be done, how long it will take, and any costs involved.

Service Time
Simple fixes can take just a few hours, while more complex repairs may take 1–3 business days.

Pickup or Delivery
Once your device is ready, you can pick it up at our shop or have it delivered to your doorstep.

📍 Our Location
Sawalink Service Center
Along MunyRoad , Nairobi]
🕘 Open Monday to Saturday: 8:00 AM – 6:30 PM
📅 Closed on Sundays & Public Holidays

Feel free to walk in — no appointment needed!

📦 Not in Nairobi?
No problem. We work with trusted courier partners like G4S, DHL, and Kenya Post to handle pickups and deliveries across Kenya. Just reach out and we’ll guide you on the best way to send in your device.

🔒 Warranty Support
If your product is still under warranty, bring your receipt or order details and we’ll take care of everything — from assessment to repairs or replacement.

🙋 Need Help?
We’re real people, and we genuinely care about making things right. Whether it’s a quick fix or a complex issue, we’ll always do our best.

📞 Call or WhatsApp: 0722919188
📧 Email: info@sawalink.com